auto- AGENTS™

For Employee Experience

Agentic AI platform to automate business conversations

Why Commerce.AI

We were the first to bring GenAI to call centers. Our TokenTrim™ tech uses 10× fewer tokens than competitors - delivering premium AI voice agents at 1/10th the cost, with superior security and ROI.

Enterprise Scale, Security And Compliance

One Platform To Automate

[Customer Experience

Turn conversations into business wins

[Employee Experience

Empower your workforce with AI

[Market Intelligence

Get at the heart of the customer

$1B+

Revenue Delivered

540M+

Products & Services

12

Markets

119

Languages

170+

Sources

Driving innovation across business functions

We have answers. What is your question?

"Over the last 2 years, I have worked with Andy and Commerce.AI team. I must say that I am really excited with their continued focus and innovations in AI."

Keith H.

Global Chief Customer Development Officer

“Through state-of-the-art auto-MATE powered by Azure OpenAI, our representatives are now empowered to prioritize meaningful interactions by streamlining administrative tasks, allowing them to devote more energy and attention to building genuine connections with our customers.”

Melissa G.

VP, Customer Care & Support Services

"After deploying Commerce.AI's solution two years ago, we saw a return on investment within the first month. Since then, it has consistently enhanced our efficiency and improved patient interactions."

Michael W.

Director, CX and Quality

Unlocking Infinite Possibilities with AI for Every Industry

Designed to serve all major industries. Don’t see yours? Contact us for information on how we help you grow your business.

Empowering Enterprises with Intelligent, Real-Time AI

Case study
Contact Center Automation Achieves 80% Call Deflection
A Fortune 500 telecom provider automated 80% of inbound customer interactions, reducing agent workload significantly. First-call resolution improved by 60%, and operational costs dropped by 50%, making AI-driven automation the backbone of its contact center strategy.](/content/resources/automating-contact-centers-with-generative-ai/index.html)

Case study
Understanding Patient Needs Using Commerce.AI.
A leading healthcare insurance leverages Commerce.AI platform to understand patient experience using auto-MATE™ for contact center and Commerce.AI Voice Survey™](/content/resources/understanding-customer-needs-using-commerce-ai/index.html)

Reliable

Highly accurate, scientifically benchmarked

Simple

For everyone in your organization

Scalable

Text, voice, images, sources, varied markets