Consumer Goods

Commerce.AI helps DTC brands across consumer goods – including food & beverage, health & beauty, apparel, and travel – learn more about their products to stay ahead of the competition and keep up with the rapid pace of product innovation. We provide tools to automate product-related workflows and deliver targeted insights to help product teams build and launch together faster.

Move beyond the voice of the customer and get to their hearts and minds.

Build consumer products they can’t stop #tagging

Whether you’re a product manager, brand strategist, consumer marketer, R&D manager, or category analyst, Commerce.AI can help you find and prioritize key trends and features for your next product. Below are some use cases by function.

Design and User Research

Uncover key insights around consumer behavior.

Test and plan around psychographics, purchase reasons, recommendations, product issues, wish list items, and more.

Product Development & Marketing

Use Commerce.AI to help your team identify new features, attributes and contexts to develop next generation products quickly.

Leverage product data to stay ahead of your customers.

Become a product leader while minimizing the risk and cost of development.

Brand Management

Monitor your products in the market. Gauge positive and negative changes in your product and product category.

Track features, use cases, and wish lists. Identify, manage, and resolve product risk areas & escalations and develop solutions proactively.

Leverage data to scale communications and respond to your customers.

Customers

"Over the last 2 years, I have worked with Andy and Commerce.AI team. I must say that I am really excited with their continued focus and innovations in AI."

Keith H.

Global Chief Customer Development Officer

“Through state-of-the-art auto-MATE powered by Azure OpenAI, our representatives are now empowered to prioritize meaningful interactions by streamlining administrative tasks, allowing them to devote more energy and attention to building genuine connections with our customers.”

Melissa G.

VP, Customer Care & Support Services

"After deploying Commerce.AI's solution two years ago, we saw a return on investment within the first month. Since then, it has consistently enhanced our efficiency and improved patient interactions."

Michael W.

Director, CX and Quality

The power of 56,000 industry experts at your fingertips

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MERCHANDISING

Bring consumer language to your product catalog and drive world class SEO.

Marketing

Really get to know your users and influencers. Amplify their voices using AI.

Product team

Uncover fast trending opportunities. Track products and prioritize features.

Insights Team

Skip months of manual analysis and get right to higher order insights.

R&D

Investigate industry specific current trends and predict future trends.

Executives

Use product insights to steer company strategy.

Data Scientists

Build advanced intelligence based on clean data specific to your industry.

Quality & Support

Drill down into specific product issues. Identify issues early and solve problems faster.